Create a positive and welcoming environment for your business.
No one enjoys spending hours in a dull, uninviting space. Creating a well-lit, functional, and visually appealing environment can make a big difference in workplace satisfaction. Start by ensuring everything is well-maintained and up-to-date, replacing outdated or frustrating equipment like slow computers or inefficient point-of-sale systems. Keeping the space clean and visually appealing is also key.
You don’t have to break the bank to improve the atmosphere—consider showcasing local art or finding unique furniture at flea markets. Small touches like these can significantly enhance the experience for both your employees and customers.
Be a respectful, honest, and supportive manager.
While it may seem obvious, poor management is one of the leading reasons employees leave. Building a foundation of respect, honesty, support, and clear communication is key, but being an effective leader goes beyond that. If you’re new to management, it’s worth investing time in learning—like any skill, great leadership requires practice and knowledge. Consider reading top-rated books on management to sharpen your skills. Ultimately, being a manager who values and supports their team will foster greater loyalty from your employees.
Provide employee incentives.
Employees are more likely to stay and perform well if they have strong motivation to do so. Implementing a rewards program can help retain top talent and keep them engaged. This could be a quarterly bonus, a competitive commission structure, support for obtaining additional qualifications, or even profit-sharing within the company. When employees know their efforts are recognized and rewarded, they are not only more driven to excel but also more inclined to stay long-term.
Provide opportunities for growth
As your business expands, offering employees room to grow can be a powerful motivator. While financial incentives are important, the sense of being trusted and valued for their work plays a significant role as well.
For instance, if you’re opening a second location, consider promoting an employee into a management role. If someone excels at inventory, train them to manage vendor relations entirely. Offering career development opportunities helps shift employees’ mindsets from viewing the job as temporary to seeing it as a long-term career path.
Additionally, many businesses are adopting automation to reduce repetitive tasks and allow employees to focus on more engaging work. According to Square’s Future of Commerce data, automation has led to increased retention and job satisfaction for 45% of retail and 43% of restaurant employees.
Share positive feedback.
Feeling appreciated and fulfilled by your work is a key factor in job satisfaction. Whether it’s making the perfect cup of coffee or going the extra mile to help a customer, employees thrive when they know their efforts are valued. If customers share positive feedback, make sure to pass it along to your team.
For example, many businesses using Square Feedback share encouraging comments during weekly meetings. Recognizing employees for their contributions not only makes them feel good, but also strengthens their connection to the business.
Be transparent.
When employees understand how the business is performing, they feel more invested. Regularly sharing data like sales reports or customer feedback fosters a sense of importance and accountability. Tools like Square’s POS make it easy to send daily, weekly, or monthly updates, helping employees feel like integral parts of the team.
Offer flexible scheduling.
As work environments evolve, employees increasingly expect flexibility in their schedules. Forbes reports that 46% of job seekers consider flexibility the most important factor when choosing a job. Many leading companies offer options like work-from-home or flex-time to attract top talent. Providing flexible schedules shows you’re a forward-thinking employer and can help retain motivated employees.
Provide food in the workplace.
Offering snacks might just be a secret to better employee retention. While it seems simple, nobody works their best when they’re hungry. Satisfying this basic need can go a long way in keeping employees happy. In fact, a survey by Seamless revealed that 57% of employees feel more valued with food perks, and 38% said it would make them more likely to recommend their workplace.
Meeting employees’ physical needs sends a message that you care about them as people, not just their work. Plus, providing food could even attract new talent by enhancing your workplace culture.
Recognize their accomplishments.
Acknowledging hard work can be incredibly motivating. Whether it’s a big project or helping a coworker, recognition makes employees feel appreciated and more likely to continue putting in effort. Whether you highlight their achievements in a meeting, through an email, or a simple thank-you, it’s essential to show gratitude.
Long-term employees are invaluable, and keeping them motivated is key to success, especially during challenging times. Recognizing their hard work not only boosts their satisfaction but makes the workplace more enjoyable.
Ask what they value.
Rather than assuming what motivates your employees, sit down with them and ask. Having an open conversation about what they care about can lead to better engagement and more tailored perks for your team.